Move to Messaging
Only messaging channels provide continuous, convenient, and persistent customer conversations. And only WABA Promotions gives your brand preemptive, one-to-one, and scalable conversational CX.
Tap into the power of Messaging and Automation for:
Happier Customers
Messaging channels allow brands to deliver real-time & asynchronous customer experiences.
30%
Sentiment Conversion
35%
CSAT Response Rate
Happier Customers
Messaging channels allow brands to deliver real-time & asynchronous customer experiences.
30%
Sentiment Conversion
35%
CSAT Response Rate
Use WABA Promotions to drive frictionless experiences at every stage of your customer’s journey.
Customer Service
Use WABA Promotions to care for your customers. Increase brand loyalty and customer satisfaction by resolving service-related conversations effortlessly.
Discover how a WABA Promotions partner reduced inbound call volume by 30% through messaging channel promotion – whilst also increasing CSAT and NPS.
Customer Acquisition
Use WABA Promotions to acquire more customers. Drive commerce through care with unique and memorable customer experiences — driven by adaptive automation.
Learn how one Conversocial partner increased their average transaction spend by 15% via Facebook Messenger, whilst also reducing Customer Acquisition Cost by 55%.
Customer Engagement
Use WABA Promotions to engage more customers. Retain your customers with targeted messages and personalized customer experiences on messaging channels.
Using Notify, one WABA Promotions partner initiated over 2.5 million two-way conversations with an average open rate of 78% and an engagement rate of 8%.
Get more no-nonsense best practices & insight to help shape your customer experience operation!
The State of Customer Experience Trends Report 2020
A comprehensive overview of how consumers communicate, or at least want to communicate, with your brand in the messaging era.
Our Digital Customer Experience Hub
Learn how to develop a digital customer experience strategy, using messaging and automation across the customer journey.